Aon's 2020 Talent Transformation Study surveyed 663 organizations across Asia Pacific and the Middle East.Almost seven out of 10 organizations identified customer experience as the primary reason for an organization's digital transformation journey.
Somewhere along the transformation journey, organizations shift their focus to internal factors such as effective processes and automation. Surprisingly, defining new cultural norms was critical for only 15% of the particiapating organisations.
CEOs and CHROs not prepared
Over 70% of the organizations fail on the path to digital transforamtion. Technology investments certainly help organisations get a jump start. however, increasing customer centricity throught cross-functional teams has proved more difficult
The need of the hour is to focus on inculcating a digital mindset, with a clear culture-anchored change agenda. With disruption in jobs, organizations need to reconfigure how they manage careers.
Our research indicates that one in four CEOs and one in five CHROs are rated as fukky prepared to digital transformation
Priorities for talent transformation
1. Shape job architecture to enable agile career paths
2. Assess behaviours to prepare talent for a digital mindset
3. Guide talent for success in current and future roles
We recommend three priority areas for successful talent transformation.
Tarandeep Singh, CEO, Aon's Assessment Solutions, Asia Pacific & Middle Easthttps://www.linkedin.com/in/tarandeep-singh-baa5927/
Tarandeep Singh leads Aon’s Assessment Solutions for Asia Pacific and Middle East. He has more than 22 years extensive experience in human capital consulting and change management. Tarandeep supports clients in driving growth and enabling transformation, with a focus on product strategy and service solutioning.