Research Study

Learning Trends India 2020

Reimagining learning for a hybrid workplace
People Matters and Skillsoft
Learning Trends

In the last several months, companies had to make a number of pivots in order to deal with the pandemic induced disruption. Among them is the shift in workplace learning that has been one of the most significant ones.

Not only did learning take on a preeminent role in the remote working world, it also forced new learning paradigms quickly. From identifying digital modes of learning, tracking and supporting employee learning, to innovating with formats and courses remotely.

Companies that had already made the shift towards a digital first environment were able to rise to the challenge quickly, while companies that were unprepared, had to lay the groundwork to build and scale up their digital learning strategies.

As employees dedicated more time towards learning as they were working from home, employers were also looking at equipping their leaders and managers with the skills needed to navigate the new world of work in a digital first world.

The research report on “Learning Trends India 2020” by People Matters and Skillsoft was designed to understand the shifts in learning priorities. The focus areas for the research was on understanding the strategic priorities of the L&D function, the role of informal learning or non-structured learning, the different modes of learning, trends in budget allocation and key impact measures. A total of 120 different companies participated in the research study.

As the pandemic forced companies to relook at the sustainability of their business operations, re-drawing the roadmap to the future in terms of skills became a critical focus area. While a number of companies would like to track aspects like non structured learning as part of their learning strategy, most don’t have the tools to do it.

The current disruption has pushed companies to think about the impact and sustainability of digital learning. It has also forced L&D teams to think about what various ways they can support, measure progress and offer alternatives to help their employees build their skills. Within business verticals, it has also meant a shift in job responsibilities, customer outlook and leadership capability.

Key Takeaways

Agile & iterative

L&D teams must develop more agile, iterative design processes where improvement is ongoing. Many of us will need to set perfectionist tendencies aside for learning solutions that are 'good enough' to create learning impact whilst not being perfect!

Learning ecosystem

Learning will increasingly move into the flow of work and for that, we must develop learning ecosystems where all staff play their part in engaging and supporting learning.

Consulative L&D

L&D teams will need to move to consultative conversations to diagnose the key needs that must be met to drive performance. Learning solutions will need to be deployed through agile methods to provide rapid support. And, for learning in the flow of work we must lever workplace-based learning methods such as learner-generated content, communities of practice, coaching cultures, agilely produced resources, and smart devices.

About the Authors

People Matters

With over 350,000 users, People Matters is Asia’s largest and the world’s fastest growing digital community platform focused on the space of people and work.


Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.

Publish Date

August 2020