Research Publication
Workplace & Workforce Strategies

The first priority during the COVID-19 pandemic has been crisis response and emphasizing health and safety, essential services, and the virtualization of work and education, as noted in the Deloitte publication, Workforce strategies for post-COVID-19 recovery.

We see three phases that all resilient leaders must face amid the COVID-19 outbreak:

1. Respond – dealing with the present situation and managing continuity

2. Recover – learning and emerging stronger

3. Thrive – preparing for and shaping the “new normal”

HR leaders, in particular, have been at the centre of their organization’s rapid response to this crisis, and have been playing a central role in keeping the workforce engaged, productive and resilient. Understandably, recent priorities have been focused almost exclusively on the respond phase.

As progress is made against respond efforts, another reality is forming quickly. Now is the time for HR leaders to turn their attention toward recover, to ensure their organizations are prepared to thrive. This will require extraordinary focus and coordination, during what may be a protracted period.

Key Takeaways

We believe that workforce strategies in the recovery are best orchestrated through five critical actions: Reflect, Recommit, Re-engage, Rethink, and Reboot.


How the social enterprise, purpose, potential, and perspective play a role in shaping the path to recovery

Critical workforce priorities for the next 12 to 24 months

Considerations for the new way of working

Managing cybersecurity in the workforce recovery process

About the Authors


Deloitte provides audit and assurance, consulting, financial advisory, risk advisory, tax, and related services to public and private clients spanning multiple industries. Deloitte serves four out of five Fortune Global 500® companies through a globally connected network of member firms in more than 150 countries and territories bringing world-class capabilities, insights, and service to address clients’ most complex business challenges.

Publish Date

December 2020