How the pandemic has driven massive changes that may become permanent

The Covid-19 pandemic has had a massive impact on how organizations get work done. It has shaken up perceptions about which kinds of work arrangements are effective and achievable. Even years after the pandemic subsides, its impact will likely be felt in how it has accelerated our progress into the future of work.

Changing corporate culture can be a difficult task, so it is striking to see almost one in four say their corporate culture has changed a lot over the last year. Even more striking is that most respondents (60%) say organizational work processes and arrangements have also changed a lot. If we are looking for evidence that the pandemic has had a massive impact on work, then we need to look no further than those two data points

Each organization must determine which parts of the culture change have been positive and which parts negative. Many culture changes will have been a reaction to the circumstances surrounding the coronavirus pandemic, but going forward organizations may wish to be more intentional about how they shape culture

Key Takeaways

About This Report

In most organizations, both culture and work processes have changed considerably over the last year, but work processes have changed most dramatically.

There have not been major increases in the adoption of contingent work arrangements over the last two years, but substantially more changes are expected in the near future.

Most organizations are comfortable with their management of contingent work arrangements, though there is room for improvement.

Organizations that are skilled at managing contingent workers are more likely than their less-skillful counterparts to:

Flexible work arrangements are now firmly entrenched in most organizations, in large part due to the pandemic.

Flexible work arrangements have seen a massive uptick in usage over the last two years, and they are expected to increase even further in the next two years.

Organizations that are skilled at managing flexible work arrangements are more likely than their less-skillful counterparts to:

Employees will increasingly offer flexible work schedules and flexible location options.

Most organizations expect to see jobs/roles substantially redefined over the next two years.

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Published by The HR Research Institute helps you keep your finger on the pulse of HR! Powered by, the world's largest community of Human Resources professionals, the HR Research Institute benchmarks best practices and tracks trends in human resources to help more than 1.88 million HR professionals (that many people can't be wrong!). Companies are backing up their strategic decisions with informed and insightful research references!

Publish Date

November 2021